Apollo Medical Centre Insurance

Your easy guide to avail cashless* Hospitalization

Do all Health Insurance Policies offer cashless* hospitalization facilities?

Today, most Health Insurance policies do offer cashless* hospitalization facilities and route your policy through a Third-party Administrator (TPA). However, you should be familiar with the terms- Network Hospital and Non-network Hospital.

Network Hospitals are those hospitals that your TPA has an agreement with. In case of hospitalization, if you get admitted to a Network Hospital you will be eligible for cashless* hospitalization, subject to the other terms and conditions mentioned in your policy being fulfilled. In case you are admitted to a Non-network Hospital, you will have to settle the bills directly to the hospital and then seek re-imbursement through your TPA.

Private Sector Insurance Company

Apollo Munich Health Insurance


Details:-Amar Anthony Jacob (CEO)
Mr. Suman Ghosh
Sr. Manager – Claims
Apollo Munich Health Insurance Company Limited
5th Floor, Omega Tower, Bengal Intelligent Park,
Plot No. – A2, N2 & M2, Block – EP & GP, Sector – V.

Contact Number:-(033) 4016 8444

Bajaj Allianz Health Insurance


Details:-Dr. Avijit Ghosh(Verical Head)
Mr. Dip Narayan Banerjee
Regional Head – Networking

Contact Number:-(033) 4003 4298

Future Genarali


Details:-Sujoy Kumar Sen
Manager-Networks & claim

Contact Number:-(033) 4052 7474

IFFCO TOKIO General Insurance Company


Details:-Chirantan Basu

Contact Number:-(033) 4407 2131



Details:-Somnath Bhattacharjee
Manager -claim

Contact Number:-(033) 3988 3600

Reliance Insurance Company Ltd


Details:-Piyush Srivastava
Koushik Mondal
Manager – Networking

Contact Number:-8882896502(Piyush Srivastava)
Contact Number:-7501560478(Koushik Mondal)

Universal Sompo


Details:-Rajesh Dugar
Manager – Networking

Contact Number:-7044203203

TPA Name

Dedicated Healthcare


Details:-Ratan Mukherjee
Manager -Networking
Suit No.6, 4th Floor
Kolkata –700020

Contact Number:-(033) 2290 3587



Details:-Piyali Basu
Suit-6,Shantiniketan Building, 8th Floor,
8, Camac Street Kol-17

Contact Number:-(033) 4466 6600

Family Health Plan Insurance


Details:-Dr. Medha Ghugre
Sr. Manager
16/2 Lake View Road, Kolkata-700029

Contact Number:-(033) 2465 9421


Apollo Multispeciality Hospital Kolkata has a tie-up with several TPA’s (Current list is given above). However this is dynamic and will change from time to time. Kindly contact the Corporate Help Desk for an updated list.

Cashless* Access:

A special benefit extended by an insurer or by the assigned TPA for availing medical treatment as an inpatient without the necessity to pay the treatment costs up front to the hospital. Under this procedure the payment due to the hospital will be met out either by the insurer or by the assigned TPA. After the discharge from the hospital the bills pertaining to medical expenses incurred at the hospital, are sent to the Insurer /TPA, (subject to insurance policy and conditions) for reimbursement by the hospital. The hospital can claim in accordance to the preauthorized limit and additional cost as envisaged by the enhancement. In any case the upper limit of this facility cannot exceed the sum insured under the contract of insurance.

Insurance contact details

Heading Name Contact No Mail Id
Insurance Service Desk & Billing Ms. Sangeeta Mitra 7278020161 agsec_aghl@apollohospitals.com
Ms. Champa Sengupta 9804000522 champa_s@apollohospitals.com


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